Hotel Program

Rules of Use

Enjoy 50% off the rack rate at leading hotels and resorts or 10% off the best promotional rate, whichever provides the greater value (subject to availability).

How to make a booking:

Book online via the My Bookings™ website or book by phone directly with the hotel:

1. Phone the hotel directly using the hotel’s reservations number listed to make advance bookings.
2. Identify yourself as an Entertainment™ Member at the time of booking.
3. Check if the Entertainment™ rate is available for your travel dates.
4. Receive a confirmation number and retain for your records.
5. Present your Entertainment™ Gold Card at the hotel reception upon check-in.

Important Information:

1.  The Entertainment™ rate

Your 50% discount applies to the hotel’s rack rate (the hotel’s maximum non-published rate that all rates are discounted from), based on single or double occupancy. If you have additional people in your room, an extra-person charge may apply. The 50% discount is off the rack rate and is valid for room only. This discount does not apply to special packages, seasonal, group or convention rates or travel agency bookings and may not be combined with other discount programs.

2.  Short-term specials

Hotels may offer their own promotional rates. These rates are short-term specials available to the general public during temporary or traditionally low periods. If these rates are the same or lower than those with your 50% discount off the rack rate, you will receive 10% off the best promotional room or package rate at the time of booking, subject to availability. Please note: some hotels may no longer have a published rack rate. In that case, you will receive 10% off their best available rate, subject to availability.

3. “Subject to availability”

The Entertainment™ rate is available for a selected number of rooms at each hotel or until a participating hotel expects to reach a level of occupancy whereby they can no longer accept any further discounted bookings, including the Entertainment™ rate. If you choose to travel during a busy season, you may find that the discount is restricted because of availability or may not be available every night of your stay. Please note: Most hotels accept reservations at any point prior to arrival. Some, however, only allow reservations to be made within 30 days of the date of arrival. They are indicated in the Book by an “R30” next to the offer.

4. Minimum stays and block-out periods

Some hotels may have a minimum night stay requirement for all bookings made during peak seasonal periods. This requirement may also apply to Entertainment™ guests. Block out times may apply at selected hotels during peak seasons and special event periods.

5. Making a reservation

Since hotels participate on an individual basis, you must book via the My Bookings™ website or directly by phone with the specific hotel. If the hotel is part of a chain, do not go through the Central Reservation freecall number unless it is specified in the listing in your Entertainment™ Book. Hotels may discount only one room per Entertainment™ Gold Card per night. Advance reservations are required.

6. Hotel management policies

Before confirming your reservation, be sure to understand the hotel’s policy on advance deposits, cancellations and guaranteeing late arrival. Entertainment™ has no control over each hotel’s management policies.
 

7. Exclusive Members-only rates

These rates are only valid for Entertainment™ Members. Your Entertainment™ Card must be presented upon check-in. Entertainment™ Gold Cards are non-transferable.

Hotel Program Frequently Asked Questions

Q. How do I book hotel accommodation online?

Register your Gold Card on the Entertainment™ Book website and then log onto www.entertainmentbook.com.au/mybookings to search, compare and book accommodation online at hundreds of different hotels.
 

Q. Are there any booking fees?

No. There are no booking fees if you use the My Bookings™ website to make a booking, or when making a reservation over the phone.
 

Q.  Once I have confirmed my booking, is it guaranteed?

Yes. Make sure you always keep note of your confirmation number when making a booking for your reference.
 

Q.  Do I need to present my Entertainment™ Gold Card to the hotel?

Yes. You will need to present your Entertainment™ Gold Card upon check-in to verify your Entertainment™ membership. Your Entertainment™ Card is not transferable.

Q. Are my personal details secure?

Yes. Entertainment Publications is committed to ensuring that, to the best of our ability, we meet all the requirements of the National Privacy Principles and the Privacy Act. For information on our privacy policy please refer to www.entertainmentbook.com.au/privacy_policy.